Support

Need help with ReadLens? We're a small team and we read everything.

Contact us

Email [email protected] and we'll get back to you within 1–2 business days. Including your device model and what you were doing when the problem happened helps us fix things faster.

Common questions

Check the FAQ first; it covers snapping tips, languages, audio playback, and free weekly snaps.

Subscriptions and billing

ReadLens Premium is billed by Apple or Google. To cancel or manage it, use your device's subscription settings (iPhone: Settings → your name → Subscriptions). Refunds are handled by Apple or Google Play directly. If something looks wrong with your Premium status, email us and we'll sort it out.

Privacy and data requests

To request deletion of data stored on our servers, email us from the device you used and we'll remove it within 30 days. Details in the Privacy Policy; legal terms in the Terms of Use.